Refund policy

All printed books are manufactured on demand specifically for each customer once an order is placed. Because of this, all sales of printed books are final and non-refundable.

We do not accept returns or provide refunds for:

• purchasing the wrong item

• buyer’s remorse

• dissatisfaction with content

• shipping delays caused by carriers

• accidental duplicate orders

Damaged / Defective / Misprinted Books
If your book arrives damaged, misprinted, or materially defective, we will replace it at no cost. Claims must be submitted within 7 days of delivery and must include:

• order number

• clear photos of the defect

Email claims to:
📩 admin@FLtraining.com

We reserve the right to request the return of defective books for inspection.